FAQ

ACCOUNT REGISTRATION

HOW DO I BECOME A MEMBER?

PAYMENT QUESTIONS

HOW CAN I PAY FOR MY ORDER?

Currently we accept payment for our products using Bitcoin, Zelle Pay, Cashapp, and some major gift cards. Orders will be processed after the payment has been received. We only accept the above mention payment options because credit card companies do not allow online sales for these types of products.

I HAVE SENT MY PAYMENT TRANSFER . WHAT HAPPENS NEXT?

Once you have sent your Payment it may take up to 45 minutes for us to receive an email notifying us of your payment. Your Transfer will be pending until we collect the Transfer.

When your payment is received, your order will ship within 1 business day. Delivery by UPS and FedEx will take 2-3 business days once it is shipped. You will receive your tracking number by email after it has been shipped.

SHIPPING

WHAT ARE YOUR SHIPPING COSTS?

We charge a flat rate of $35.00 for EXPRESS shipping within USA through UPS or USPS.
*For customers who spend $350 or more on their order, shipping is FREE.

CAN YOU GUARANTEE THAT MY PRODUCT PACKAGE WILL ARRIVE AFTER ORDERING?

We suggest that you use a mailing address that you know is not compromised, is secure, and only you have access to receive the products that we mail to you. On very rare occasions, packages sent in the mail do go missing, but that applies to every industry. Once a package is shipped we will email you the tracking number.

WHAT IS THE CUT TIME FOR ORDERS AND SHIPPING DAILY?

At 2pm daily the orders for that day are cut off, and all pending paid orders are shipped and tracking numbers sent to waiting clients. If you place an order after 2pm daily, that order is shipped the following business day. If you submit your order before 2pm and your payment arrives after, the order will still go out the following business day

HOW DOES THE MAIL SERVICE TRACKING PROCESS WORK?

Every package sent via courier mail has a unique ID tracking number. This tracking number will show all of the details along the journey of the mail order products as they come closer to arriving to you. We send customers their tracking numbers in the late afternoon of the day that the items are shipped, as our shipping team(s) are out of the office with the packing slips until that time. Which means your mail order products will ship mid day, but the tracking numbers are not sent until later

RETURN POLICY

CAN I RETURN MY PRODUCTS?

Due to the edible nature of our products, https://buydriedmagicmushrooms.com/ does not accept returns purchases we can only reship or refund if the is not delivered successfully . However, check out our customer reviews and you’ll see we only sell the best quality products! If you need to contact us please send us an email at info.buydriedmagicmushrooms@gmail.com